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  Warranty Information  

Return Policy

If you are not completely satisfied with your order, you may return the unused items (excluding cds, dvds, videos, audios and printed materials such as manuals, flash cards, charts, etc.) within 30 days from the date of invoice for a full refund (excluding shipping charges and any applicable restocking fees). Please call 1-800-222-7774 for a return authorization number, and follow the return instructions located on back of the packing slip received with your order. A copy of the packing slip must accompany all returns. We reserve the right to not accept returns that are in poor condition, do not have a return authorization number, or are not accompanied by a packing slip.

SPRI® Products Limited 90-day warranty

SPRI® warrants that the products sold by it are free from manufacturing defects for a period of 90 days from the invoice date (SPRI® Resist-A-Bands® are excluded from this warranty). Should your product show signs of defective workmanship or material prior to the expiration of the 90 day warranty, you should call our customer service department at 1-800-222-7774 to receive an exchange authorization number; or return the product to SPRI® at 1769 Northwind Boulevard, Libertyville, IL 60048, pursuant to the instructions on the back of your packing list. This warranty is limited to the replacement of the product by SPRI®, and all transportation, shipping and return costs shall be at your expense. This warranty does not extend to any defect or problem caused by the negligence or acts of you or others, failure to maintain the product in accordance with instructions furnished with the product, unreasonable use, accidents, alterations, or ordinary wear and tear. SPRI® WILL NOT BE RESPONSIBLE OR LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, including but not limited to use of any product, loss of time, inconvenience, or other incidental or consequential damages with respect to persons, business or property, whether as a result of breach of warranty, negligence or otherwise. SPRI® PRODUCTS LIABILITY SHALL BE LIMITED SOLELY TO THE REPLACEMENT OF THE GOODS NOT MEETING THE QUALITY AND SPECIFICATIONS WARRANTED. NO OTHER WARRANTY, EXPRESSED OR IMPLIED, SHALL APPLY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITINESS FOR A PARTICULAR PURPOSE, AND ANY SUCH IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED. IN THE EVENT APPLICABLE LAW PREVENTS THE DISCLAIMER OF ANY IMPLIED WARRANTIES, THEN SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF EXPRESSED WARRANTIES ABOVE.


Note: Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion on limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Catalog Disclaimer

During the length of time our catalogs circulate, cost and/or availability of items sometimes change, often without notice. Therefore, prices and products may change without notice, or may not be consistent with the copy or pictures in the catalog. While every effort is made to ensure accuracy, SPRI® is not responsible for errors or omissions in this catalog.

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